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Cofense consultancy services for modern phishing defence
Cofense Consultancy Services

Cofense Consultancy Services for Modern Phishing Defence

Expert phishing defence consultancy helping organisations identify operational gaps, improve Microsoft 365 detection and response, reduce human risk and build a practical roadmap towards greater phishing resilience.

UK Cofense Authorised Distributor
Trusted by UK and European Channel Partners
8 Years of Phishing Expertise
Microsoft 365 Phishing Specialists

Despite heavy investment, phishing attacks continue to bypass controls

Microsoft 365 Security & DefenderNot enough alone
Secure Email GatewaysNot enough alone
Endpoint ProtectionNot enough alone
Identity & Access ManagementNot enough alone
Security Awareness ProgrammesNot enough alone
Multi-Factor AuthenticationNot enough alone

Modern defence is not just about prevention. It is about understanding what bypasses controls, and how quickly you can detect, investigate and respond.

What Is Cofense Consultancy?

Cofense consultancy is a professional advisory service focused specifically on phishing defence. It helps organisations understand where their current approach is strongest, where operational gaps remain, and how to improve detection, response and human risk across their environment.

Unlike buying software alone, consultancy delivers expert guidance tailored to your organisation, supporting better security decisions and a clearer path from assessment to measurable improvement.

The objective: build a more mature, resilient phishing defence programme and support better-informed security decisions.

What You Receive

Eight tangible consultancy deliverables that benchmark maturity and guide practical improvement.

Current-State Maturity Assessment

A benchmark of your phishing defence maturity across detection, reporting and response.

Microsoft 365 Phishing Gap Analysis

Identification of operational gaps across your Microsoft 365 email and collaboration environment.

Reporting and Triage Workflow Review

Evaluation of how reported emails are triaged, investigated and prioritised.

Remediation Readiness Review

Assessment of your ability to contain and remove malicious emails at scale.

Human Risk and Awareness Evaluation

Review of employee behaviour, reporting culture and awareness programme effectiveness.

Existing Security Investment Review

Analysis of how current controls work together and where gaps remain.

Prioritised Recommendations

Practical, prioritised actions to strengthen detection, response and resilience.

Implementation Roadmap and Executive Summary

A clear roadmap and leadership summary guiding next steps and measurable improvement.

The Consultancy Process

A connected six-stage workflow from discovery to a practical implementation roadmap.

Step 1

Discovery Call

We discuss your environment, objectives and current phishing defence challenges.

Step 2

Current-State Review

A structured review examines detection, reporting, triage and response capabilities.

Step 3

Stakeholder Workshops

We engage security, IT and leadership to understand operational context and priorities.

Step 4

Gap Analysis

We benchmark maturity and identify the gaps that increase organisational risk.

Step 5

Recommendations

You receive prioritised, practical recommendations tailored to your organisation.

Step 6

Implementation Roadmap

A roadmap guides improvement towards a more resilient phishing defence programme.

The Consultancy Lifecycle

Consultancy spans the full phishing defence lifecycle, from initial detection through to continuous improvement.

Threat Detection
User Reporting
Investigation and Triage
Campaign Detection
Email Remediation
Security Awareness
Human Risk Management
SOAR and SIEM Integration
Behavioural Analytics
Continuous Improvement

Who We Work With

We support organisations and teams responsible for phishing defence across the UK.

Enterprise Organisations
Mid-Market Businesses
MSPs
Microsoft Partners
SOC Teams
IT Managers
CISOs

Building a Unified Phishing Defence Strategy

Effective defence connects reporting, detection, analysis, validation, response, remediation and human risk into one connected lifecycle.

User Reporting
Campaign Detection
AI-Powered Analysis
Human Validation
Detection and Response
Threat Remediation
Human Risk Management

Areas We Help Organisations Review

Consultancy spans the full phishing defence lifecycle, from detection and reporting through to remediation and human risk.

Phishing Detection and Response

Evaluate how effectively your organisation identifies and responds to phishing that bypasses controls.

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Phishing Reporting

Review employee reporting behaviour, workflows and visibility into suspicious emails.

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Phishing Triage

Assess investigation processes, analyst workflows and response efficiency.

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Phishing Remediation

Review your ability to identify, contain and remove malicious emails at scale.

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Microsoft 365 Security

Evaluate phishing risks across Outlook, Teams, SharePoint and OneDrive usage.

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Human Risk Management

Assess how employee behaviour contributes to cyber risk and phishing resilience.

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Phishing Detection and Response Consultancy

A focused review of detection maturity, investigation efficiency and response readiness.

Detection Maturity

How effectively threats are identified after bypassing preventative controls.

Investigation Efficiency

The speed and consistency of investigation workflows.

Analyst Workload

Where manual effort creates bottlenecks and fatigue.

Threat Validation

How confirmed threats are verified before action.

Campaign Visibility

Visibility into related threats and broader campaigns.

Response Readiness

Preparedness to contain and remove threats at scale.

AI-Assisted Analysis

How AI accelerates triage and prioritisation.

Investigation Accuracy

The quality and consistency of investigation outcomes.

The Phishing Detection and Response Lifecycle

A connected visual process from threat bypass through to continuous improvement.

Stage 1

Threat Bypasses Preventative Controls

Phishing evades gateways and reaches the inbox.

Stage 2

Employee Reporting and Detection

Users report suspicious emails through one-click reporting.

Stage 3

AI-Powered Analysis

AI identifies threat indicators and prioritises submissions.

Stage 4

Human Validation and Campaign Analysis

Analysts confirm threats and group related campaigns.

Stage 5

Threat Quarantine and Remediation

Malicious emails are removed across all affected inboxes.

Stage 6

Human Risk Reduction and Continuous Improvement

Insights strengthen awareness and detection over time.

Phishing Remediation Consultancy

A focused review of remediation readiness and your ability to remove threats at scale.

Remediation Capabilities and Tooling

Review of tooling available to locate and remove threats.

Threat Containment Procedures

Assessment of containment processes once a threat is confirmed.

Campaign Scope Assessment

How the full reach of a campaign is identified.

Automated Response Opportunities

Where automation can accelerate containment and removal.

Enterprise-Wide Email Removal

Ability to remove emails across all affected mailboxes at scale.

Attacker Dwell-Time Reduction

Reducing the window between detection and remediation.

Security Awareness and Human Risk Consultancy

A focused review of behavioural and organisational risk across your workforce.

Employee Risk Exposure

Overall exposure to phishing and social engineering across the workforce.

High-Risk User Groups

Identification of teams and individuals with elevated risk.

Awareness Programme Effectiveness

How well current awareness initiatives change behaviour.

Reporting Behaviour

How consistently employees report suspicious communications.

Executive Risk Exposure

Leadership exposure to impersonation and targeted attacks.

Human Risk Scoring

How human risk is measured, scored and tracked over time.

Behavioural Improvement

Measurable progress in reporting and resilience.

The Intelligence Feedback Loop

Employees who report suspicious emails contribute intelligence that improves detection, investigation and response, creating a continuous improvement cycle.

1
Awareness
2
Reporting
3
Campaign Detection
4
Detection
5
Response
6
Improved Resilience

A continuous improvement cycle: resilience feeds back into awareness.

From Assessment to Phishing Defence Strategy

Consultancy turns findings into clearer priorities, improved maturity and practical implementation steps.

Clearer Priorities

Focus effort where it reduces risk most.

Improved Maturity

A measurable step forward in defence maturity.

Faster Investigations

Reduced response times and analyst workload.

Stronger Decision-Making

Better-informed security and investment decisions.

Measurable Improvement

Progress tracked against clear benchmarks.

Practical Implementation Steps

An actionable roadmap, not just findings.

Improve Existing Security Investments Across Microsoft 365 and Other Platforms

Wise Fish helps organisations improve how Cofense works alongside existing investments, rather than replacing them.

Technologies we help you align

Microsoft Defender
Proofpoint
Mimecast
Secure Email Gateways
Identity Controls
Microsoft 365
Google Workspace
Other Collaboration Platforms

Microsoft 365 services we cover

Outlook
Exchange Online
Microsoft Teams
SharePoint
OneDrive
Microsoft Entra ID

Why Wise Fish?

Wise Fish combines Cofense expertise with practical operational guidance, helping organisations move from assessment to implementation and ongoing improvement.

UK Authorised Cofense Distributor

A UK team delivering Cofense-powered phishing defence consultancy for partners across the UK and Europe.

Deep Cofense Platform Expertise

Specialists across the full Cofense platform and phishing lifecycle.

Microsoft 365 Phishing Specialists

Deep understanding of Microsoft 365 email and collaboration security.

Enterprise and MSP Experience

Experience supporting enterprise security teams and MSPs at scale.

Practical Outcomes-Led Guidance

Recommendations designed to improve resilience, not just report findings.

Assessment-to-Deployment Support

Support from initial assessment through to implementation and improvement.

Cofense Consultancy FAQs

Supporting Partners Across the UK and Europe

Wise Distribution helps partners across the UK and Europe grow their phishing security business through technical enablement, commercial support and direct access to Cofense expertise.

Whether you are expanding your Microsoft 365 security portfolio, launching managed phishing services or introducing human risk management to existing customers, our team provides practical guidance throughout the sales and deployment lifecycle.

As the UK authorised distributor for Cofense, Wise Distribution combines local market expertise with the experience to support partners across Europe.

Support includes

Technical pre-sales assistance
Solution positioning
Opportunity development
Proof of concept support
Marketing and lead generation
Vendor access
Sales enablement
Ongoing partner success

Speak to a Cofense Consultancy Specialist

Identify operational gaps, benchmark phishing maturity and build a practical roadmap to improve detection, response, remediation and human risk across your environment.

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