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Human risk assessment for Microsoft 365 organisations
Human Risk Assessment

Human Risk Assessment: Understand and Reduce Employee Cyber Risk

Identify behavioural risk, benchmark human risk maturity and receive practical recommendations to strengthen employee resilience, reporting behaviour and Microsoft 365 security.

UK Cofense Authorised Distributor
Trusted by UK and European Channel Partners
8 Years of Phishing Expertise
Microsoft 365 Phishing Specialists

Your Assessment Includes

Eight deliverables that benchmark human risk maturity and guide practical improvement.

Human Risk Maturity Score

A benchmark of your workforce risk maturity across awareness, reporting and behaviour.

Behavioural Analytics Review

Analysis of reporting, click and risk trends across departments and user groups.

Reporting Behaviour Assessment

Evaluation of how employees identify and report suspicious communications.

Department Risk Analysis

Identification of teams with the greatest exposure to phishing and social engineering.

Executive Risk Exposure Review

Assessment of leadership exposure to impersonation, spear phishing and targeted attacks.

Microsoft 365 Behaviour Assessment

Review of employee behaviour across Microsoft 365 collaboration services and identity.

Prioritised Improvement Roadmap

Practical, prioritised actions to strengthen reporting culture and reduce organisational risk.

Executive Summary Report

A clear leadership report outlining findings, maturity and recommended next steps.

What Is a Human Risk Assessment?

A Human Risk Assessment is a structured evaluation of how employee behaviour influences cybersecurity outcomes. Rather than focusing solely on technical controls, it examines how people recognise threats, respond to suspicious activity and interact with security processes.

The objective: identify behavioural risks before they become incidents.

The organisational risk analysis covers:

Why Human Risk Is a Board-Level Issue

Attackers target employees because people are often easier to manipulate than technology. Common techniques include:

Organisations are increasingly treating human cyber risk as a strategic business risk, not just an IT issue.

Who Should Request an Assessment?

IT ManagersSecurity ManagersCISOsMicrosoft 365 AdminsHR LeadersCompliance TeamsMSPs

The Assessment Process

A clear six-stage workflow from initial enquiry to a practical improvement roadmap.

Step 1

Book Assessment

Schedule your Human Risk Assessment with our UK team.

Step 2

Discovery Call

We discuss your environment, objectives and current awareness programmes.

Step 3

Behaviour Review

A structured review examines reporting, awareness and risk across user groups.

Step 4

Human Risk Assessment

We benchmark behavioural risk, department exposure and human risk maturity.

Step 5

Recommendations

You receive prioritised, practical recommendations tailored to your organisation.

Step 6

Improvement Roadmap

A roadmap guides next steps towards a more resilient workforce.

Assessment vs Security Awareness Training

Assessments measure current behavioural risk. Training improves future behavioural outcomes.

Human Risk Assessment

  • Measures behaviour
  • Identifies risk
  • Benchmarks maturity
  • Prioritises improvements
  • Provides strategic recommendations

Security Awareness Training

  • Improves behaviour
  • Builds awareness
  • Reinforces good practice
  • Supports reporting culture
  • Reduces future risk

Behavioural Analytics and Measurement

Modern assessments use behavioural analytics to identify risk patterns and vulnerable user groups, rather than relying solely on training completion rates.

Reporting Rates

Percentage of phishing emails reported by employees.

Click Rates

Baseline measure of phishing susceptibility across teams.

User Risk Scores

Individual and departmental risk levels over time.

Department Risk Trends

Behavioural risk patterns across high-exposure teams.

Repeat Risk Behaviour

Identification of users with recurring risky behaviour.

Behavioural Improvement

Measurable progress in reporting and resilience.

Compliance metrics measure training completion. Behavioural metrics reveal how employees actually respond to threats.

Microsoft 365 Human Risk Coverage

The assessment evaluates employee behaviour across Microsoft 365 collaboration services rather than email alone. This includes reporting and interaction patterns across Outlook, Microsoft Teams, SharePoint, OneDrive and Microsoft Entra ID, helping you understand workforce risk across the platforms employees use every day.

The Intelligence Feedback Loop

When users identify and report suspicious emails, they contribute intelligence that improves detection, investigation and response.

1
Awareness
2
Reporting
3
Campaign Detection
4
Detection
5
Response
6
Improved Resilience

A continuous improvement cycle: resilience feeds back into awareness.

Human Risk Maturity Model

Your assessment benchmarks current maturity and identifies the next practical steps towards a more resilient workforce.

1
Level 1
Reactive
2
Level 2
Developing
3
Level 3
Managed
4
Level 4
Measured
5
Level 5
Optimised

What Good Human Risk Management Looks Like

Six indicators of a mature, resilient human risk programme.

Strong Reporting Culture

Employees report suspicious emails consistently across the organisation.

Reduced Phishing Susceptibility

Click rates fall as awareness and reporting improve over time.

Behavioural Improvement

Measurable progress in reporting and resilience across user groups.

Executive Visibility

Leadership has clear visibility into human risk metrics and trends.

Continuous Measurement

Human risk is tracked and improved on an ongoing basis.

Lower Organisational Risk

Reduced exposure to phishing, fraud and account compromise.

Mature organisations treat people as an active component of cyber defence, not a weakness.

Why Wise Fish

A UK human risk specialist focused on practical outcomes for Microsoft 365 organisations.

UK Cofense Authorised Distributor

A UK team focused on Cofense-powered phishing defence and human risk.

Microsoft 365 Specialists Partners

Deep understanding of Microsoft 365 collaboration and identity security.

Enterprise Deployment Experience

Experience delivering human risk programmes at enterprise scale.

Outcome-Focused Assessments

Assessments designed to improve resilience, not just report findings.

Behavioural Risk Expertise

Specialists in behavioural analytics and human risk measurement.

Practical Improvement Roadmaps

Clear, actionable guidance tailored to your organisation.

Human Risk Assessment FAQs

Request a Human Risk Assessment

Identify behavioural risk, benchmark human risk maturity, improve reporting culture and strengthen organisational resilience, with a structured assessment and practical recommendations.

Behavioural Insights

Gain measurable visibility into employee cyber risk.

Microsoft 365 Focus

Assess workforce resilience across Microsoft 365 collaboration environments.

Practical Recommendations

Receive prioritised actions that strengthen reporting culture and reduce organisational risk.

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