
Customers Increasingly Expect MSPs to Help Reduce Phishing Risk
Phishing attacks continue to be one of the biggest cybersecurity risks affecting Microsoft 365 environments, and customers expect MSPs to address it.
Customers expect MSPs to improve:
- Phishing awareness
- Phishing reporting
- Phishing response
- Microsoft 365 security visibility
- Ransomware resilience
- Operational phishing defence
Customers still struggle with:
- Users clicking phishing links
- Delayed phishing reporting
- Weak phishing awareness
- Fragmented phishing response workflows
- Limited phishing visibility
- Operational phishing exposure
MSP service opportunities:
- Phishing awareness training
- Phishing simulations
- Phishing reporting workflows
- Phishing response services
- Microsoft 365 phishing protection
- Operational phishing defence
Wise Fish helps MSPs build and deliver Cofense-powered phishing protection services for modern Microsoft 365 environments.
Support Microsoft 365 Customers with Operational Phishing Defence
Microsoft 365 remains one of the most heavily targeted phishing attack surfaces. Many MSPs already deploy Microsoft security controls, but customers increasingly require phishing awareness, reporting visibility and response workflows.
Modern phishing defence now requires awareness, reporting and response working together operationally.
Customers regularly face:
- Fake Microsoft login pages
- Credential harvesting attacks
- Phishing attachments
- Business email compromise
- QR phishing campaigns
- Ransomware delivery attacks
Cofense-powered defence helps MSPs:
- Improve customer phishing maturity
- Reduce phishing exposure
- Strengthen Microsoft 365 services
- Improve customer retention
- Build recurring security revenue
- Increase security service value
Create New Recurring Revenue Opportunities
Many MSPs are looking to expand beyond traditional IT support and build recurring cybersecurity services. Phishing awareness and phishing response services provide strong opportunities for recurring monthly revenue and customer retention.
This allows MSPs to position themselves as:
- Microsoft 365 security specialists
- Phishing defence providers
- Operational cybersecurity partners
- Managed security providers
- Phishing response consultants
Rather than simply traditional IT support providers.
Phishing services provide opportunities for:
- Recurring monthly revenue
- Managed security offerings
- Microsoft 365 service expansion
- Customer retention
- Cybersecurity consultancy
- Operational security services
Wise Fish helps MSPs build services around:
- Phishing awareness training
- Phishing simulation campaigns
- Phishing reporting workflows
- Phishing response processes
- Microsoft 365 phishing protection
- Phishing response maturity
Why MSPs Are Exploring Cofense-Powered Phishing Defence
This operational approach aligns strongly with MSP security service models because customers increasingly require practical phishing defence, reporting visibility and operational workflows.
Many platforms focus only on:
- Compliance training
- Awareness content
- Generic phishing simulations
Cofense goes further with:
- Phishing reporting maturity
- Phishing investigations
- Phishing response workflows
- Phishing visibility
- Operational phishing defence
- Microsoft 365 phishing operations
Wise Fish supports MSPs with:
- Managed security services
- Microsoft 365 security offerings
- Phishing response maturity
- Customer phishing resilience
- Operational phishing defence strategies
Supporting MSPs, MSSPs and Microsoft Partners
Wise Fish supports MSPs, MSSPs, Microsoft partners, cybersecurity resellers and enterprise service providers deploying Cofense-powered phishing awareness and phishing response solutions through UK-focused consultancy and Microsoft 365 expertise.
We help partners improve:
- Phishing security services
- Microsoft 365 phishing protection
- Phishing awareness programmes
- Phishing reporting workflows
- Phishing response maturity
- Operational phishing visibility
What we provide:
- UK Cofense distribution and enablement
- Microsoft 365 phishing specialists
- Phishing workflow consultancy
- MSP enablement support
- Phishing awareness expertise
- Operational phishing defence guidance
Phishing Protection for MSPs FAQs
Discuss MSP Phishing Protection Services
Tell us about your MSP security service requirements and we'll recommend the right Cofense-powered phishing protection approach.